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When is PayPal Return Shipping ending?

PayPal offers a service called “Return Shipping on Us” that provides a partial refund of return shipping costs for eligible online purchases made with a PayPal account. Here’s how it generally works:

  1. Eligibility: To be eligible for PayPal’s Return Shipping on Us service, you need to meet certain criteria, including having a PayPal account in good standing and making your purchase using PayPal. The specific eligibility criteria may vary by country and may change over time, so it’s essential to check the PayPal website for the most up-to-date information.
  2. Request for Refund: If you need to return an eligible item you bought online and the seller doesn’t offer free returns or reimbursement for return shipping costs, you can request a refund of your return shipping costs through PayPal’s service.
  3. Submit a Claim: To request a refund, you typically need to submit a claim on the PayPal website or app within a specified timeframe. You’ll need to provide information about the return, including proof of the return shipping cost and proof of purchase.
  4. Approval and Reimbursement: After reviewing your claim, PayPal will determine whether it meets the eligibility criteria. If your claim is approved, PayPal will refund a portion of your return shipping costs, up to a certain limit. The exact refund amount and limit can vary by country and may change over time.
  5. Payment: If your claim is approved, PayPal will credit the refund amount to your PayPal account, and you can use it for future purchases or transfer it to your linked bank account or card.

It’s important to note that the terms and conditions of PayPal’s Return Shipping on Us service may change, so it’s a good idea to review the current terms and eligibility criteria on the official PayPal website or contact PayPal customer support for the most accurate and up-to-date information.

Additionally, not all purchases or returns may qualify for this service, so be sure to check the specific requirements and limitations associated with the program when making an online purchase using PayPal.

PayPal Return Shipping ending November 22, 2022

Beginning  November 27, 2022, PayPal said will no longer provide return shipping labels or accept refund requests for return shipping costs. The service launched in the United States in 2015.

Here is what PayPal said about the matter.

Starting November 27, 2022, PayPal will no longer provide return shipping labels or accept refund requests for return shipping costs.

What is Return Shipping on Us?

For eligible PayPal purchases you’d like to return, PayPal’s Return Shipping on Us service can provide free shipping labels or refunds for the cost of sending items back to the seller.

Who can use Return Shipping on Us? Can I still sign up for it if I haven’t before?

You can use Return Shipping on Us if you are a current PayPal personal account holder who has already activated the service. Unfortunately, new signups are no longer being accepted.

Why is Return Shipping on Us going away?

At PayPal, we’re constantly updating and developing new features for our customers. Sometimes certain services need to be phased out as a part of these bigger changes.

When is the last day that I can use Return Shipping on Us?

You can submit Return Shipping on Us claims until 11:59 pm local time on November 26th, 2022. Starting the very next day, November 27th, 2022, the service will no longer be available.

Make sure to submit eligible requests as soon as you can to help ensure they get received and reviewed as usual.

What kinds of returns are eligible for Return Shipping on Us?

Return Shipping on Us can cover the return of physical, tangible items you purchased using PayPal – as long as the return doesn’t violate the seller’s condition of sale.

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