Clairus Group delivers its first Ready for Guidewire accelerator to
help P&C insurers streamline their glass claims management
process and increase customer service levels
LAVAL, Québec & FOSTER CITY, Calif.–(BUSINESS WIRE)–$GWRE #ClairusGroup–Guidewire Software, Inc. (NYSE: GWRE), provider of the industry platform
Property and Casualty (P&C) insurers rely upon, and the Clairus Group,
provider of glass claims management solutions to P&C insurers and fleet
management companies in North America, today announced that Clairus
Group has joined Guidewire PartnerConnect™ as a Solution partner.
The companies also announced that Clairus Group’s new Ready for
Guidewire validated integration is now available to customers in the
With the Ready for Guidewire accelerator, P&C insurers can
quickly integrate Clairus’ Conversense glass web portal with Guidewire
ClaimCenter™ allowing them to leverage the portal to facilitate
self-service authorizations for glass service providers based on strict
business rules. As a result, vendors can instantly confirm coverage and
produce a quote in less than three minutes. Additionally, authorized
vendors can update the claim within ClaimCenter and submit invoicing
information, reducing in-house insurer workload and quickly clearing
reserving requirements for the insurer, all while providing a seamless
customer experience to the policyholder.
“Guidewire is a key partner for our business,” said Pierre Voyer,
Executive Vice-President, Clairus Group. “Our Ready for Guidewire accelerator
brings a valuable offering to Guidewire ClaimCenter customers, enabling
a faster integration and implementation of the end-to-end insurance
automotive glass claims process.”
The Clairus Group accelerator for ClaimCenter helps insurers:
- Streamline their glass claims management process;
- Improve operational efficiency and productivity;
- Reduce claims management costs; and
- Significantly improve the overall customer experience.
“We are pleased to welcome Clairus Group to the Guidewire PartnerConnect
Solution program,” said Neil Betteridge, Vice President, Strategy,
Guidewire Software. “We recognize their expertise in transforming the
traditional glass claims handling model and look forward to this
integration helping more insurers drive improvements in customer
experience, and operational efficiency.”
About Clairus Group
The Clairus Group provides leading glass claims management solutions to
P&C insurers and fleet management companies in North America. With a
focus on continual improvement and transparency, the organization works
closely with its partners and the industry as a whole to enhance best
practices and overall client experiences. Clairus Group’s proprietary,
online-based, white-label platform facilitates self-service
authorizations for glass service providers based on strict business
rules, resulting in greater productivity and creating seamless customer
experiences that go beyond the traditional call center model.
The Clairus Group’s claims accelerators enable ease of integration,
improve processing time, and enable insurers to internalize the
management of exception cases with minimal training, ensuring that their
own customer philosophy is maintained. The business intelligence that is
gathered via the platform, combined with the organization’s expertise,
becomes a powerful base for enhanced proactive decision-making and
performance management. For more information, please visit https://www.clairusgroup.com/index.html.
About Guidewire PartnerConnect and Ready for Guidewire
Guidewire PartnerConnect™ is a global network of select companies that
provide consulting services and solutions to enhance, extend, and
complement the capabilities of Guidewire products. Our worldwide
community helps contribute to the success of our mutual customers in the
P&C insurance industry by delivering Guidewire software implementations,
value-add solution and technology offerings, and guidance on insurance
industry best practices.
Ready for Guidewire accelerators developed by PartnerConnect Solution
members have been rigorously reviewed by Guidewire, adhere to Guidewire
software design principles, and meet established criteria. The
accelerators are published in the Guidewire Marketplace and are
available for download by Guidewire customers at no charge.
Guidewire PartnerConnect is an invitation-only program. For more
information about Guidewire PartnerConnect please visit http://www.guidewire.com/partners/.
About Guidewire Software
Guidewire delivers the industry platform that Property and Casualty
(P&C) insurers rely upon to adapt and succeed in a time of accelerating
change. We provide the software, services, and partner ecosystem to
enable our customers to run, differentiate, and grow their business. We
are privileged to serve more than 350 companies in 32 countries. For
more information, please visit www.guidewire.com
and follow us on twitter: @Guidewire_PandC.
NOTE: For information about Guidewire’s trademarks, visit https://www.guidewire.com/legal-notices.
Clairus GroupSindy Houle, 1-800-667-7858 x 7100Sr. Director,
Insurance & Strategic Projects[email protected]orGuidewire
Software, Inc.Diana Stott, +1-650-356-4941Director,